Your personal information
National Warrior Foundation's commitment to your privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to NWF employees and strictly enforce privacy safeguards within our organization.
"Personal information" is any record that identifies an individual person. Examples are social security numbers, address, name, phone numbers, birth dates, and billing, credit, and energy use data specific to you.
To ensure your privacy, we do not release to a third party any of your information that is proprietary or private without your written consent. The only exception is for information that's reasonably required to meet NWF business needs, for example:
To comply with a law, regulation, legal process or governmental request, such as a request from law enforcement, or a government agency when necessary for the performance of official duties, or a court order.
What personal information we collect
We collect customer information having to do with our business relationship with you and your use of our utility services. Here are some examples:
Contact information that allows us to communicate with you, including your name, address, telephone number and email address.
Information about your financial relationship with us, including your payment data credit history.
Information about your use of the nationalwarriorfoundation.org website, as well as any other media form, media channel, mobile website or mobile application related, linked or otherwise connected thereto (collectively, the "Site")
When we collect personal information
We gather personal information at different times, including:
When you set up your account and interact with us about it or about your electric service and your participation in our programs.
When you choose to engage with us through our Site
When we interact with third parties such as credit agencies.
How we use personal information
We use personal information to administer your account and inform you about your energy usage. We also use it to manage and improve our services and business operations. Some examples include:
To administer sweepstakes, contests, or similar promotions in which you've entered your name.
In some instances, when you're on our Site, we may transfer you to an outside service provided by a third-party operator. Occasionally, this new content may still seem to be a part of our Site. In that case, we'll have an agreement in place with the third party that it will keep your personal information confidential and use it only to help us serve you.
How we protect personal information
When you post on a social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share. For example, if you provide your name and email address on a social networking service, that information is public. Please take care when using these features.
Access, integrity and retention of personal information
We'll keep your personal information for the time necessary to fulfill the purposes we've outlined in "How we collect and use customers' personal information" of this Privacy Policy, unless a longer retention period is required or permitted by law.
Children's privacy
Because we share our customers' concern that children's privacy is not to be risked, please note that since we don't monitor the ages of those who use our Site, parents and guardians must monitor children's use, and children under the age of 18 must not submit personal information on our Site without the consent of a parent or guardian.
How we collect and use customers' non-personal information
We collect other non-personal information in a form that does not identify specific individuals and we use, transfer, and disclose it for many purposes. The following are some examples of non-personal information that we collect and how we may use it:
We may gather information -- such as occupation, language, and zip code -- so that we can better understand customer behavior and improve our products, services, and advertising.
We also may collect information regarding customer activities on our Site. We combine this information and use it to learn what's most useful to our customers and to understand which parts of our Site and services are of most interest.
If we do combine non-personal information with personal information, we protect the combined information as private and personal for as long as it is combined.
Cookies and other technologies
NWF's Site, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our Site people visit most often, and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information.
However, when Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we protect these identifiers as private and personal. As is true of most sites, we gather some information automatically and store it in log files. This information includes IP addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and "clickstream" statistics. We use this information to understand and analyze trends, to administer the site, to learn about customer behavior on our Site, and to gather aggregate demographic information about those who use our Site. We may use this information in our marketing and advertising services.
In some of our email messages, we use a "click-through URL" linked to content on our Site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our Site. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, just don't click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
Google analytics
Google cookies may be used to collect information about the use of our Site and services and to provide that information to Google Analytics. This cookie tracks site usage information such as how often users visit our Site, what pages they visit, and what other sites they visited prior to coming to our Site (similar to the cookies described above). NWF uses the information we get from Google Analytics only to improve NWF's web-based service offerings. Google Analytics collects your device's IP address, rather than your name or other identifying information, and NWF does not combine the information collected through the use of Google Analytics with any other information you may have provided to us. Learn more about how NWF and Google use this information at http://www.google.com/policies/privacy/partners/. Although it may result in a less desirable experience, you can prevent Google Analytics from recognizing you on subsequent visits to our Site by disabling cookies in your browser.
Service providers
NWF shares personal information with companies that provide services, such as information processing, credit reporting, managing and enhancing customer data, customer service, assessing interest in our services, and conducting customer research or satisfaction surveys.
Others
It may be necessary − by law, legal process, litigation, or requests from public and governmental authorities − for NWF to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we see that disclosure is reasonably necessary to enforce our terms and conditions or to protect our operations or users.
Third-party sites and services
While browsing our Site, you may encounter hypertext links to other websites. These third-party websites may send their own cookies to you, log your IP address, and otherwise collect data or solicit personal information. NWF does not control and is not responsible for what third parties do for their websites, or how they handle your personal information. Please be cautious and consult the privacy policies posted on each third-party website for further information.
Kindly,
Gianna Varrati
CEO/President
#YouMatter #CureaEs