Heather Matthews

911 Dispatcher 2004-Present

A MESSAGE FROM THE WARRIOR:

"The job isn't for everyone. You have to be a special person to do this job. It can be stressful, yet rewarding because you help people and protecting the lives of first responders day in and day out. I enjoy being a 911 dispatcher because I have always had a calling to help people. I truly feel like everyday I make a difference even if I help just one person. If you are a 911 dispatcher or part of the first responder community and need some guidance or an ear to listen, I am here. Don't hesitate to reach out. It's okay to ask for help!"

ABOUT HEATHER MATTHEWS:

Today we are proud to feature our very first 9-11 Dispatcher Heather Matthews. She has been with the Burlington County Central Communication Center in Westampton, NJ for the past 16 years.

Heather battles the stress of being a 911 dispatcher daily and has found her outlet by going to the gym. She understands the need for good mental health and advocates for anyone needing help to reach out.

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